{"id":1165,"date":"2024-10-17T23:09:34","date_gmt":"2024-10-17T23:09:34","guid":{"rendered":"https:\/\/nellystour.com\/?page_id=1165"},"modified":"2024-10-18T18:38:53","modified_gmt":"2024-10-18T18:38:53","slug":"refund-policy","status":"publish","type":"page","link":"https:\/\/nellystour.com\/es\/refund-policy\/","title":{"rendered":"Pol\u00edticas de reembolso"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"1165\" class=\"elementor elementor-1165\">\n\t\t\t\t<div class=\"elementor-element elementor-element-32bc527 e-flex e-con-boxed e-con e-parent\" data-id=\"32bc527\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-917206b e-con-full e-flex e-con e-child\" data-id=\"917206b\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-78704db elementor-widget elementor-widget-heading\" data-id=\"78704db\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Pol\u00edticas de reembolso<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-033be17 e-flex e-con-boxed e-con e-parent\" data-id=\"033be17\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-0836ae7 e-con-full e-flex e-con e-child\" data-id=\"0836ae7\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0482517 elementor-widget elementor-widget-text-editor\" data-id=\"0482517\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>En caso de que el tour o cualquier parte del mismo no pueda realizarse debido a Fuerza Mayor o Vis Mayor, la Compa\u00f1\u00eda no est\u00e1 obligada a proporcionar ning\u00fan reembolso. Sin embargo, la Compa\u00f1\u00eda puede ofrecer un reembolso a su entera discreci\u00f3n, considerando factores como el n\u00famero de participantes y las pol\u00edticas de cancelaci\u00f3n de proveedores como hoteles. La decisi\u00f3n de la Compa\u00f1\u00eda con respecto al monto del reembolso ser\u00e1 definitiva.<\/p><p>El procesamiento de reembolsos (si corresponde) requerir\u00e1 al menos entre 15 y 30 d\u00edas.<\/p><p>Tenga en cuenta que no se emitir\u00e1n reembolsos si el Cliente no puede utilizar servicios como alojamiento, visitas tur\u00edsticas, transporte, comidas, entradas o excursiones opcionales por cualquier motivo.<\/p><p>Los reembolsos, si los hubiera, por cambios o cancelaciones se realizar\u00e1n directamente al Cliente. Si la reserva se realiz\u00f3 con tarjeta de cr\u00e9dito, los reembolsos se acreditar\u00e1n nuevamente en la cuenta de la tarjeta a discreci\u00f3n de la Compa\u00f1\u00eda. Los reembolsos tardar\u00e1n un m\u00ednimo de 30 d\u00edas en procesarse.<\/p><p>No hay reembolsos por ning\u00fan servicio no utilizado, incluidas comidas, entradas, tours opcionales, alojamiento, transporte o visitas tur\u00edsticas, por ning\u00fan motivo.<\/p><p>Para cancelar su paquete, env\u00ede una solicitud por escrito a\u00a0<strong>nellystour@gmail.com <\/strong>dentro de los 30 d\u00edas posteriores a su compra. Aseg\u00farese de incluir su c\u00f3digo de cliente, la fecha de compra y el motivo de la cancelaci\u00f3n. No se considerar\u00e1n las solicitudes recibidas despu\u00e9s de los 30 d\u00edas. Los reembolsos solo se aplican si las cancelaciones se solicitan dentro de los 30 d\u00edas. Todos los paquetes se venden como pago \u00fanico.<\/p><p>Su satisfacci\u00f3n es importante para nosotros. Si tiene alg\u00fan problema con su compra, no dude en comunicarse con nosotros:<br \/>Tel\u00e9fono: (813) 924-8170<br \/>Correo electr\u00f3nico:\u00a0<a rel=\"noopener\">nellystour@gmail.com<\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Refund Policy In the event that the tour or any part of it cannot take place due to Force Majeure or Vis Majeure, the Company is not obligated to provide any refunds. However, the Company may offer a refund at its sole discretion, considering factors such as the number of participants and the cancellation policies [&hellip;]<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"no-sidebar","site-content-layout":"page-builder","ast-site-content-layout":"","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","theme-transparent-header-meta":"enabled","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-1165","page","type-page","status-publish","hentry"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/nellystour.com\/es\/wp-json\/wp\/v2\/pages\/1165"}],"collection":[{"href":"https:\/\/nellystour.com\/es\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/nellystour.com\/es\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/nellystour.com\/es\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/nellystour.com\/es\/wp-json\/wp\/v2\/comments?post=1165"}],"version-history":[{"count":13,"href":"https:\/\/nellystour.com\/es\/wp-json\/wp\/v2\/pages\/1165\/revisions"}],"predecessor-version":[{"id":1453,"href":"https:\/\/nellystour.com\/es\/wp-json\/wp\/v2\/pages\/1165\/revisions\/1453"}],"wp:attachment":[{"href":"https:\/\/nellystour.com\/es\/wp-json\/wp\/v2\/media?parent=1165"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}